HARMAN’s Premier US Service Center
HARMAN Luxury Audio Group
HARMAN Pro Audio

Call (805) 485-2220

HARMAN’s Premier US Service Center   |   HARMAN Luxury Audio Group   |   HARMAN Pro Audio

Call (805) 485-2220

Mark Levinson & PARASOUND—Serviced with Precision

Boutique, component-level service for reference-class audio electronics—where correct diagnosis, careful correction, and verification-grade testing.

PARASOUND

Flagship Service and Repair

Mark Levinson

Western US Regional Service Center

Mark Levinson Service

Mark Levinson systems deserve a bench that treats precision like a craft. We diagnose at the circuit level, correct the root cause—not the symptom—and validate performance with controlled, repeatable testing before your unit returns home.

    • Component-level fault isolation for intermittent and protection-related events

    • Power supply, output stage, and thermal behavior verified under controlled conditions

    • Documented QC checks for confidence beyond “it powers on”

PARASOUND Service

PARASOUND JC & Halo designs are engineered to a standard—service should be too. Our workflow focuses on stability, correct bias behavior, authentic parts, which are only obtainable by us, and verification that the amplifier is ready for long-term duty.

    • Output stage and bias network correction with stability verification

    • Protection / relay behavior tested for consistency and reliability under heavy load

    • Verification-grade testing before return shipment

PARASOUND
Flagship Service and Repair
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Mark Levinson
Western US Regional Service Center
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The Tone Garage sits at the intersection of brand trust and designer intent. As Mark Levinson’s Western Regional Service Center and Parasound’s Flagship Service Center we work inside John Curl’s designs every day.

John Curl helped shape early Mark Levinson circuits and later created Parasound’s celebrated JC Series. The “JC” in those model numbers refers directly to John Curl — and amps with that designation are exactly what we’re built to service.

At The Tone Garage, we specialize in the art of high-end audio service, repair, and restoration. As the Western Regional Service Center for Mark Levinson, JBL Synthesis, ARCAM, and Crown, we are trusted by both manufacturers and discerning owners to deliver world-class care for the finest audio systems. With four decades of hands-on experience, our technicians combine deep technical expertise with a passion for preserving sonic excellence. From the legendary warmth of McIntosh to the precision of Mark Levinson, every unit is treated with meticulous attention to detail. Most parts are kept in stock, and for many models, repairs are performed within 48 hours—because luxury audio deserves premium service without delay. Whether you need warranty work, routine maintenance, or complete restoration, The Tone Garage is your trusted partner in keeping your system performing at its absolute best. At The Tone Garage, it’s not just repair—it’s the preservation of music at its highest level.

Mark Levinson Service and Repair

Authorized Mark Levinson service and repair for these current models:

Preamps: No 5206 | No 523 | No 526

Amps: ML-50 | No 5302 | No 534 | No 536

Integrated Amps: No 5808 | No 5802 | No 585.5

Providing Support for Legacy Madrigal Amps

Crown - Trusted by HARMAN to serve you

Authorized Crown service and repair for these current models:

I-Tech 4×3500 | I-Tech 5000HD | I-Tech 9000HD | I-Tech 12000HD

DCi 4-1250N | DCi 4-2400N | DCi 8-300N | DCi 4-600N

Providing Support for Legacy I-Tech 4000 | I-Tech 6000 | I-Tech 8000

 

Authorized JBL Synthesis service and repair for these current models:

SDP-75 | SDP-58 | SDR-38

SDA-2200 | SDA-7120

SDA-4600 | SDA-8300

Authorized ARCAM service and repair for these current models:

AVR5 | AVR10 | AVR11 | AVR20 | AVR21 | AVR30 | AVR31 | AV40 | AV41

A5 | A15 | A25 | PA240 | PA410 | PA720 | SA10 | SA20 | SA30

CD5 | CDS50 | ST5 | ST60

Expert Hi-Fi Tube Amp service and repair:

The Tone Garage has extensive experience with the following tube amp manufacturers:

McIntosh — Air Tight — Marantz — Audio Research — Jolida — and many more…

We possess all the required tube test equipment to properly diagnose any issue you have. 

 

Jay Collison. HARMAN Authorized Repair Center Technician

Private Party Service Center

We possess extensive knowledge of audio equipment refurbishment, failure analysis, and component-level troubleshooting. With years of experience, having completed many of these intricate tasks for well-known popular brands, we understand precisely what it takes to execute the job with the utmost care and precision, ensuring both professionalism and a quick turnaround time for our clients.

Feel free to reach out to us below to see how The Tone Garage can assist your business in achieving optimal sound quality and reliability.

Some of our satisfied customers include​

Put our expertise to work for you

We’re ready to tackle any project. Get in touch so we can start repairing your high-end audio equipment right away.

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